Sales Assistant - Emson Haig - Colchester APPLY NOW

Emson Haig in Colchester (NEW store opening in 2022)
Full time

Company Vision

At Emson Haig, we believe in family values and the commitment that is required to become a professional, independent, luxury jeweller.

Our mission every day is to find a way to exceed our customer’s expectations in everything we do, whilst ensuring our great teams are passionate, knowledgeable and efficient.

Core Accountabilities

The Sales Assistant will be a constant role model for the Emson Haig values, they will ensure they give every customer a ‘World Class Customer Experience’. They will consistently demonstrate a passion for the business, the brands and for the role. 

They will be accountable for delivery in the following areas:

·      Delivery of Sales Targets and KPI objectives

·      Commercial awareness of competitor activity

·      Compliance to security procedures

·      Compliance to Health and Safety procedures

·      Maintaining visual merchandising to company standards

·      Managing the till and associated transactional procedures

·      Keeping up to date with knowledge of product and services offered in store

·      Participate in continuing professional development through store training; out of hours’ meetings and VM changes as required

·      Completion of all training requirements through e-learning and other sources

·      Maintenance of the store housekeeping standards

·      Adhering to company dress code standards

They will also be required to assist in other areas as and when necessary.

Essential Experience

·      Ability to communicate effectively

·      Ability to build relationships with customers

·      Retail experience

·      Basic selling skills techniques

·      Proven record of sales delivery in a retail unit/store

·      Proven ability to work to sales targets

Desirable Experience

·      Luxury jewellery retail experience

·      Jewellery and watch product knowledge

·      Visual merchandising skills

·      Advanced selling skills and negotiation skills

·      External Jewellery or Retail qualifications

·      Proven track record of sales achievements

Personal Attributes

·      Professional approach and attitude

·      Positive “can do” attitude

·      Desire to succeed

·      Takes responsibility for their actions

·      Self-aware and approachable

·      Ability to work under pressure

·      Good communication at all levels

·      Results focused, understanding what is important to the business and to the customer

·      Highly self-motivated and proactive

·      Attention to detail and accuracy

·      Good time management skills

·      Flexible/Adaptable to change

·      Confidentiality at the highest level

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