Store Manager APPLY NOW

Emson Haig in Lakeside Shopping Center, Grays
Full time

Being an Ambassador for the Emson Haig brand, as a Store Manager, you will be a great leader with a natural flair for leading and developing a high-performing team.


We are looking for an inspirational and motivated leader.


The Store Manager will be responsible for the delivery of a streamlined 'World Class Customer Experience', focusing on driving sales and profitability in store, whilst promoting our company values.

Leading, motivating, and developing a highly successful team. You will be strategic and adaptable to deliver a highly effective customer experience.

You will be accountable for your team and their results, setting an example to others and delivering exceptional behaviors in the following areas:

· Driving sales in the store through the communication of the store's goals and setting individual and/or departmental targets.

· Strong communication skills, in order to establish and coach a high-performance team.

· Review sales figures and put forward recommendations to drive the business forward.

· Provide an exceptional customer experience to every customer.

· Motivate the team to exceed targets, whilst monitoring performance to ensure the desired goals are met.

· Conduct appraisals and performance reviews.

· Adhering to policies and procedures at all times.

· Work with the Retail Specialist to schedule and manage effective planning of the store.

· Organise daily, weekly and routine tasks through active participation and effective delegation.

· Ensure the smooth operation of the store, following correct processes.

· Open the store, setting up effectively to maximise the day, and closing the store after trade.

· Deliver engaging and motivating team briefs, driving a highly effective team.

· Commercial awareness of competitor activity.

· Compliance to security procedures, working with the security team. Working together through effective communication to protect the business, team and customers.

· Compliance to Health and Safety procedures.

· Maximise stock potential through effective merchandising and display standards.

· Ensure the capability of the team through effective recruitment, performance management, induction and regular training, e-learning and face to face.

· Minimise controllable costs and discounts to help maximise the store profitability

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